Phs Group

How phs Group Uses Insite for Comprehensive HGV Driver Training and Upskilling

“Insite really helped organise and manage our internal HGV training programme. We were looking for a company that had a national network and one who could literally take our learners by the hand and guide them through the whole process from start to finish. Insite provided that service; they liaised with the learners and their managers to make sure training dates fitted in with their day job and work schedule, offering alternative dates quickly and efficiently. Insite were easy to work with and I would recommend them to other companies”

Operations Learning & Development Partner

Helping phs Group train drivers and reduce reliance on agency staff

With staffing pressures and limited internal resource, phs Group partnered with Insite to deliver fully managed HGV training. The partnership helped them cut training times, boost retention, and support long-term workforce planning across multiple locations.

21x

Drivers trained with Insite

70%

Training savings via government funding

Challenge

Faced with a lack of resource and the challenge of coordinating HGV driver training for multiple candidates across multiple locations, some of which were in remote areas, phs Group decided to extend an existing partnership which already involved licence acquisition with HGVC.

Solution

Insite provided a fully managed service, managing the entire driver training process, including digital enrolment and candidate reporting.
This comprehensive approach allowed phs Group complete visibility, without any hassle.
Additionally, thanks to Insite training co-ordinator team, phs Group had a single point of contact to address all account-related queries.

Result

21 drivers enrolled with HGVC.
Huge cost savings of 70% upskilling existing employees into HGV drivers.
Increased logistical planning efficiency.
Time taken to complete training reduced significantly post-Covid era.
One learner who committed to the training managed to become fully qualified in just four months.

Challenge

Following a successful bid for a large waste contract in the South East, SUEZ faced a significant shortage of HGV drivers.
To address this, they launched a campaign offering new recruits and existing staff the opportunity to train as heavy goods vehicle (HGV) drivers.
This initiative aimed to meet the demand for trained operators before the contract’s go-live date.

Solution

Owing to the potentially negative impact of heavy goods driver shortages on the UK economy, the Government introduced the HGV Skills Bootcamps at the end of 2021, an initiative designed to help deliver high quality driver training for companies and individuals in order to fast-track the closing of this key skills gap.
As the partner chosen by SUEZ to help resolve their driver shortage, Insite was able to deliver the entire training programme and, crucially, guide SUEZ in maximising available government subsidies to minimise the impact on the bottom line, saving them 70% on their training costs.

Result

40 employees have been trained so far to a Category C licence.
The business has saved over £145,000 on training costs to date.
This influx of qualified drivers enabled SUEZ to start the new contract on a firm footing and, thanks to Insite’s advice on securing government subsidies for driver training, at less than a third of the usual cost of HGV training.
Outsourcing the project to Insite paid dividends in terms of time saved and meant that the SUEZ team was able to focus on other practical, technical and financial demands placed on them by a large scale service ramp-up.

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