Bacton Logistics
Bacton Logistics provides general and dedicated road transport and distribution services to businesses across the UK.
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We have tried to access Government funded HGV training for over 10 years without any success, Insite have changed that completely in the last 6 months. Through the Norfolk and Suffolk bootcamp, we have been able to source additional Class 2 drivers as we are always on the lookout for those, and we have previously encountered much difficulty in that regard. Thank you.”
Edward Downie
Director
Helping Bacton Logistics upskill drivers and cut training costs
With rising agency costs and limited pass rates, Bacton Logistics partnered with Insite to train and retain their own drivers. The result: better service capacity, improved licence pass rates, and long-term savings through government-backed training.
70%
Course costs funded via Bootcamp
C+E licence
Now held by internal staff 
Challenge
- Recruiting skilled HGV drivers proved to be increasingly difficult in today’s competitive job market. Bacton Logistics struggled to find and retain drivers, which put pressure on their operations and impacted their ability to meet customer demands.
- Relying on agency drivers and covering high training costs was not a sustainable long-term solution. They needed a more cost-effective and efficient way to ensure they had a reliable workforce to meet demand.
- The pass rates from their previous training centres were disappointing. It became evident that a more effective training approach was necessary to help drivers successfully obtain their licences.
- Their existing licence acquisition programme was overly expensive and complex. Lengthy wait times and poor communication from their training provider left them frustrated. They needed a more streamlined, efficient, and cost-effective solution.
Solution
After facing challenges in recruiting skilled drivers, Bacton Logistics took a proactive approach by investing in the development of its existing workforce.
Partnering with Insite through the Government’s HGV Skills Bootcamp programme, Bacton Logistics seized the opportunity to upskill and promote experienced employees into more suitable driving roles within the company.
This strategic move not only strengthened the organisation’s ability to meet growing business demands but also ensured continued excellence in customer service. With the UK Government’s Department for Education covering 70% of the course costs, the training programme proved to be a highly cost-effective solution.
As the UK’s premier provider of HGV driver training, Insite expertly handled the entire process, allowing Bacton Logistics to stay focused on servicing the needs of its customers.
Outcome
- Bacton Logistics has significantly enhanced its service capabilities by upskilling existing employees, allowing them to operate a wider range of vehicles. With drivers now holding Category C+E licences, the company has gained greater flexibility in meeting customer needs, particularly during peak demand periods.
- Investing in employee development has proven highly beneficial, with the company reaping the rewards at a fraction of the usual training costs, entirely as a result of the HGV Skills Bootcamp scheme.
- In addition to upskilling its workforce, Bacton Logistics took a step further by acquiring additional Class 2 drivers through the fully funded regional bootcamp scheme. This strategic move has further reinforced its driver pool, ensuring even greater capacity to meet customer demands.
Challenge
- Recruiting skilled HGV drivers proved to be increasingly difficult in today’s competitive job market. Bacton Logistics struggled to find and retain drivers, which put pressure on their operations and impacted their ability to meet customer demands.
- Relying on agency drivers and covering high training costs was not a sustainable long-term solution. They needed a more cost-effective and efficient way to ensure they had a reliable workforce to meet demand.
- The pass rates from their previous training centres were disappointing. It became evident that a more effective training approach was necessary to help drivers successfully obtain their licences.
- Their existing licence acquisition programme was overly expensive and complex. Lengthy wait times and poor communication from their training provider left them frustrated. They needed a more streamlined, efficient, and cost-effective solution.
Solution
After facing challenges in recruiting skilled drivers, Bacton Logistics took a proactive approach by investing in the development of its existing workforce.
Partnering with Insite through the Government’s HGV Skills Bootcamp programme, Bacton Logistics seized the opportunity to upskill and promote experienced employees into more suitable driving roles within the company.
This strategic move not only strengthened the organisation’s ability to meet growing business demands but also ensured continued excellence in customer service. With the UK
Government’s Department for Education covering 70% of the course costs, the training programme proved to be a highly cost-effective solution.
As the UK’s premier provider of HGV driver training, Insite expertly handled the entire process, allowing Bacton Logistics to stay focused on servicing the needs of its customers.
Outcome
- Bacton Logistics has significantly enhanced its service capabilities by upskilling existing employees, allowing them to operate a wider range of vehicles. With drivers now holding Category C+E licences, the company has gained greater flexibility in meeting customer needs, particularly during peak demand periods.
- Investing in employee development has proven highly beneficial, with the company reaping the rewards at a fraction of the usual training costs, entirely as a result of the HGV Skills Bootcamp scheme.
- In addition to upskilling its workforce, Bacton Logistics took a step further by acquiring additional Class 2 drivers through the fully funded regional bootcamp scheme. This strategic move has further reinforced its driver pool, ensuring even greater capacity to meet customer demands.
