“Insite’s part-funded HGV scheme has been just great for us at CW Recycling. The smooth sign-up process, clear documentation and well-paced tuition have all contributed to success in our candidates’ licence acquisition objectives. Their training team have been so supportive, and the overall experience turned out to be much less daunting than what some of our candidates expected.
Additionally, the partnership with Insite has had a significant positive impact on our business as well, addressing both recruitment challenges and supporting operational growth. The focus on training internal employees not only helps us build a loyal set of staff but also creates a sustainable pipeline of skilled talent from within the company, who can then help future employees who may wish to upskill.
Tracy Hollins
Resourcing & Training Co‑ordinator
Solving retention issues with faster, smarter driver training
To reduce over-reliance on agency drivers and long training times, the organisation partnered with Insite. With structured modules, clear communication, and quicker test completion, they now have a more stable and skilled internal driver base.
70%
Reduction in training time
C & E drivers
Now operating across the fleet
Challenge
Retention rates were dropping as wage competition increased
Traditional recruitment paths were failing to yield results struggling to attract and retain drivers, putting a strain on their operations and affecting their ability to meet their customers’ needs.
Driver training programme was inefficient and took 12-18 months to complete
The over reliance on agency drivers needed a more cost-effective and efficient way to ensure they had enough drivers to meet demand.
Solution
Insite bootcamp provides additional online modules which aid in passing HGV theory and developing professionalism and customer service
Insite have a training co-ordinator team who communicate regularly via text, phone and e-mail to let our company and the candidate know the next steps in the required timeframes.
Result
Reduced queries relating to training process
Time to complete training reduced by 70% with an average of 4 months.
Drivers with category C+E licences can now operate all vehicles within the fleet, giving the organisation greater flexibility in serving clients’ needs
The upskilling initiative has enabled the organisation to add weekend availability to its logistics package
Ready to take the stress away from driver training?
Get in touch to reduce your driver training completion times, increase first time pass rates and reduce costs.
