Davis Track Hire
How Capita Uses Insite for Efficient HGV Licence Acquisition and Training Management
“At Davis Track Hire, we are always striving to improve our efficiencies, not only in our operations on-site but also in our internal processes, including training. We have always believed in training our own staff and promoting from within, though this approach involves considerable work, time, and expense. When we spotted Insite at a trade show, their knowledgeable staff and competitive pricing caught our attention, prompting us to try their service.
Working under the guidance of the Insite team, we met our driver recruitment targets within very tight timelines. The entire process was exceptionally well-organized, with excellent communication and updates throughout. Not only were the candidates kept informed, but we also had full visibility of our staff’s progress on their training journey.”
Working under the guidance of the Insite team, we met our driver recruitment targets within very tight timelines. The entire process was exceptionally well-organized, with excellent communication and updates throughout. Not only were the candidates kept informed, but we also had full visibility of our staff’s progress on their training journey.”
Supporting Davis Track Hire’s growth with scalable driver training
Davis Track Hire turned to Insite to meet growing driver demand. By reducing training time, improving pass rates, and streamlining operations, Insite helped them build a more flexible and qualified workforce to match their expansion.
70%
Reduction in training time
100%
Pass rate across funded drivers
Challenge
- As Davis Track Hire pursued an ambitious growth strategy, they encountered a significant hurdle: a shortage of qualified staff.
- The company needed a cost-effective and efficient solution to ensure a steady supply of drivers to meet the increasing demand.
- Specifically, they required training for CAT C and CAT C+E drivers, as well as upgrading existing drivers from CAT C to C+E.
Solution
- Partnering with Insite proved to be a game-changer for Davis Track Hire. The collaboration resulted in several key benefits:
- Cost Reduction: Training expenses were significantly lowered.
- Operational Efficiency: The burden on the Training and HR departments was reduced, freeing up staff to focus on other critical business areas.
- Enhanced Training Programs: Insite’s bootcamp included additional online modules that helped candidates pass the HGV theory test while also fostering professionalism and customer service skills.
- Effective Communication: Insite’s training coordinator team maintained regular contact through text, phone, and email, keeping both the company and the candidates informed of the next steps within the required timeframes
Outcome
The results of this partnership were impressive:
- Accelerated Training: Training completions times reduced by a massive 70%, averaging just 2-3 months.
- High Success Rates: The first-time pass rate soared to 100% for the 2023-24 period.
- Operational Flexibility: Drivers with category C+E licenses gained the ability to operate all vehicles within the fleet, enhancing the company’s capability to meet client needs efficiently
Challenge
- As Davis Track Hire pursued an ambitious growth strategy, they encountered a significant hurdle: a shortage of qualified staff.
- The company needed a cost-effective and efficient solution to ensure a steady supply of drivers to meet the increasing demand.
- Specifically, they required training for CAT C and CAT C+E drivers, as well as upgrading existing drivers from CAT C to C+E.
Solution
Partnering with Insite proved to be a game-changer for Davis Track Hire. The collaboration resulted in several key benefits:
- Cost Reduction: Training expenses were significantly lowered.
- Operational Efficiency: The burden on the Training and HR departments was reduced, freeing up staff to focus on other critical business areas.
- Enhanced Training Programs: Insite’s bootcamp included additional online modules that helped candidates pass the HGV theory test while also fostering professionalism and customer service skills.
- Effective Communication: Insite’s training coordinator team maintained regular contact through text, phone, and email, keeping both the company and the candidates informed of the next steps within the required timeframes
Outcome
The results of this partnership were impressive:
Accelerated Training: Training completions times reduced by a massive 70%, averaging just 2-3 months.
High Success Rates: The first-time pass rate soared to 100% for the 2023-24 period.
Operational Flexibility: Drivers with category C+E licenses gained the ability to operate all vehicles within the fleet, enhancing the company’s capability to meet client needs efficiently
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Get in touch to reduce your driver training completion times, increase first time pass rates and
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