MKM

With over 129 branches UK-wide, MKM is one of the UK’s leading independent builder’s merchants. They carry a wide range of building materials to keep your project on track, available with free local delivery to site or for customer collection.

“The collaboration with the Insite team was incredibly effective and well-structured, with the thorough support facilitating a smoother onboarding process for the new drivers.
The provision of monthly reporting is particularly commendable as it ensures transparency and allows our team to stay informed about the progress of each candidate’s training journey.
The dedication and efficiency of both the candidates and the program itself is reflected with over 70 candidates enrolled to date and the consistent requirement of 3-4 drivers every month indicates a steady flow of new, qualified talent into the business.

 When this is considered against its cost-effectiveness, it is not only beneficial for the candidates but also advantageous for the company’s training and development initiatives.
Due to the positive impact and success of the program we regularly advertise the opportunity throughout the business, and it remains highly attractive to potential candidates.”

Kerry Hunt

Learning and Development Business Partner

Supporting MKM’s growth with scalable driver development

With growing demand and over-reliance on agency drivers, MKM turned to Insite for a fully managed HGV training solution. From digital enrolment to clear progress tracking, the partnership helped them upskill employees and meet delivery schedules more efficiently.

78x

Drivers enrolled to date

3–4/month

New drivers trained regularly

Situation

Continued growth through acquisitions meant a larger need for HGV drivers.
Reliance upon agency drivers.
Wanted to highlight another great opportunity for employee training at MKM.
Previously accessed bootcamp funding through another provider who could not match the level of service required

Challenge

Shortage of drivers and over reliance on agency drivers meant they could not meet customer needs schedule haulage as efficiently as they would like.
A large number of employees interested in the HGV scheme .
Many candidates at different stages of their training and they needed a fully managed solution.

Solution

Working with MKM L&D, Insite deliver a fully managed, efficient service including digital enrolment and candidate reporting; enabling full visibility of progress completely hassle free.
Internally upskilled employees more likely to showcase the outstanding customer service that MKM are known for.
Provide employees with empowerment to take responsibility and ownership whilst providing another reason to enjoy their work.
The Bootcamp has facilitated career development opportunities for colleagues.

Result

78 candidates enrolled in the cat C pathway to date; with minimal withdrawals.
21 passes with an average time from medical to practical bookings 3-4 months.
3-4 drivers every month; highly popular within the business.
Popular within L&D department due to the cost effectiveness of the subsidy.
Cost savings of upskilling existing employees into HGV drivers.
With the fantastic subsidy on offer MKM were happy to advertise this throughout their business on a regular basis.
The HGV Bootcamp has provided a cost-effective way of upskilling MKM colleagues with the qualifications & skills they need to work as full time, part time or relief Cat C Drivers.
These new skills ensure we can continue to offer a consistently great service to our customers

Situation

Continued growth through acquisitions meant a larger need for HGV drivers.
Reliance upon agency drivers.
Wanted to highlight another great opportunity for employee training at MKM.
Previously accessed bootcamp funding through another provider who could not match the level of service required (did they go bust?)

Challenge

Shortage of drivers and over reliance on agency drivers meant they could not meet customer needs schedule haulage as efficiently as they would like.
A large number of employees interested in the HGV scheme.
Many candidates at different stages of their training and they needed a fully managed solution.

Solution

Working with MKM L&D, Insite deliver a fully managed, efficient service including digital enrolment and candidate reporting; enabling full visibility of progress completely hassle free.
Internally upskilled employees more likely to showcase the outstanding customer service that MKM are known for.
Provide employees with empowerment to take responsibility and ownership whilst providing another reason to enjoy their work.
The Bootcamp has facilitated career development opportunities for colleagues.

Result

78 candidates enrolled in the cat C pathway to date; with minimal withdrawals.
21 passes with an average time from medical to practical bookings 3-4 months .
3-4 drivers every month; highly popular within the business .
Popular within L&D department due to the cost effectiveness of the subsidy
Cost savings of upskilling existing employees into HGV drivers.
With the fantastic subsidy on offer MKM were happy to advertise this throughout their business on a regular basis .
The HGV Bootcamp has provided a cost-effective way of upskilling MKM colleagues with the qualifications & skills they need to work as full time, part time or relief Cat C Drivers.
These new skills ensure we can continue to offer a consistently great service to our customers

Ready to take the stress away from driver training?

Get in touch to reduce your driver training completion times, increase first time pass rates and
reduce costs.