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Home » Case Study » North Somerset Council

North Somerset Council

North Somerset Council

We are currently running LGV Cat C courses for our in-house sponsorship scheme with a current first-time pass rate of 92%.

Get in Touch

    “I was given the opportunity to join our in-house Driver training sponsorship scheme as soon as I joined the company as a loader.  The sign-up process with Insite was straightforward and not daunting at all.  Once I signed up for the scheme I was enrolled quickly and efficiently and had lots of support from the training team throughout my journey to gain an LGV Cat Cat C licence.  The pace of the tuition  was very good ensuring that I understand each step as we went through going into as much depth as it took for me to understand the standard I had to reach in order to gain a successful outcome.  Documents I was provided with were both clear and concise for the exercise being undertaken, which allowed me to gain my LGV licence with only 2 minors points.  Overall a great experience and I do know why I was apprehensive to start off with. ”

    James Hawkins
    Job prior to being enrolled on scheme  – Loader within NSEC

    North Somerset Council logo
    Green and white bin truck driving down the road with two bin men hanging on the back of it

    Solving driver shortages through an in-house training academy

    To reduce costs and boost recruitment, the team partnered with Insite to create an in-house driver training programme. With structured modules, clear communication, and pass rates now at 92%, they’re scaling confidently with trained internal drivers.

    92%

    First-time pass rate achieved


    4 months

    Average training time per driver

    Challenge

    HGV vacancies were growing.

    Traditional recruitment paths were failing to yield results.

    Struggling to attract and retain drivers, putting a strain on their operations and affecting their ability to meet their customers’ needs.

    The over reliance on agency drivers and increasing costs to the company.

    Needed a more cost-effective and efficient way to ensure they had enough drivers to meet demand.

    Lack of suitably qualified resources available to us. 

    Solution

    Reduced costs significantly.

    Insite bootcamp provides additional online modules which aid in passing HGV theory and developing professionalism and customer service.

    Insite have a training co-ordinator team who communicate regularly via text, phone and e-mail to let our company and the candidate know the next steps in the required timeframes.

    Create our own driver training academy in order to up-skill current employees to drivers

    Result

    Increased ability to win new contracts as can plan and create qualified drivers.

    Time to complete training reduced by 70% with an average of 4 months.

    First time pass rates are now at 92%.

    With clear structure, there is now an on-going timetable of candidates to take their HGV training and test direct with our in-house training academy.

    Fulfilling our own requirements within a very short period of time.

    Loader with category C licences can now operate all vehicles within the fleet, giving the organisation greater flexibility in serving clients’ needs.

    The upskilling initiative has enabled the organisation to cover all routes on a regular basis

    Ready to take the stress away from driver training?

    Get in touch to reduce your driver training completion times, increase first time pass rates and reduce costs.

    Get in Touch

      North Somerset Council

      We are currently running LGV Cat C courses for our in-house sponsorship scheme with a current first-time pass rate of 92%.


      Get in touch

      “I was given the opportunity to join our in-house Driver training sponsorship scheme as soon as I joined the company as a loader.  The sign-up process with Insite was straightforward and not daunting at all.  Once I signed up for the scheme I was enrolled quickly and efficiently and had lots of support from the training team throughout my journey to gain an LGV Cat Cat C licence.  The pace of the tuition  was very good ensuring that I understand each step as we went through going into as much depth as it took for me to understand the standard I had to reach in order to gain a successful outcome.  Documents I was provided with were both clear and concise for the exercise being undertaken, which allowed me to gain my LGV licence with only 2 minors points.  Overall a great experience and I do know why I was apprehensive to start off with. ”

      James Hawkins

      Job prior to being enrolled on scheme  – Loader within NSEC

      Solving driver shortages through an in-house training academy

      To reduce costs and boost recruitment, the team partnered with Insite to create an in-house driver training programme. With structured modules, clear communication, and pass rates now at 92%, they’re scaling confidently with trained internal drivers.

      92%

      First-time pass rate achieved

      4 months

      Average training time per driver

      Challenge

      • HGV vacancies were growing.
      • Traditional recruitment paths were failing to yield results.
      • Struggling to attract and retain drivers, putting a strain on their operations and affecting their ability to meet their customers’ needs.
      • The over reliance on agency drivers and increasing costs to the company.
      • Needed a more cost-effective and efficient way to ensure they had enough drivers to meet demand.
      • Lack of suitably qualified resources available to us. 

      Solution

      • Reduced costs significantly.
      • Insite bootcamp provides additional online modules which aid in passing HGV theory and developing professionalism and customer service.
      • Insite have a training co-ordinator team who communicate regularly via text, phone and e-mail to let our company and the candidate know the next steps in the required timeframes.
      • Create our own driver training academy in order to up-skill current employees to drivers

      Result

      • Increased ability to win new contracts as can plan and create qualified drivers.
      • Time to complete training reduced by 70% with an average of 4 months.
      • First time pass rates are now at 92%.
      • With clear structure, there is now an on-going timetable of candidates to take their HGV training and test direct with our in-house training academy.
      • Fulfilling our own requirements within a very short period of time.
      • Loader with category C licences can now operate all vehicles within the fleet, giving the organisation greater flexibility in serving clients’ needs.
      • The upskilling initiative has enabled the organisation to cover all routes on a regular basis

      Challenge

      • HGV vacancies were growing.
      • Traditional recruitment paths were failing to yield results.
      • Struggling to attract and retain drivers, putting a strain on their operations and affecting their ability to meet their customers’ needs.
      • The over reliance on agency drivers and increasing costs to the company
        Needed a more cost-effective and efficient way to ensure they had enough drivers to meet demand.
      • Lack of suitably qualified resources available to us.

      Solution

      • Reduced costs significantly
      • Insite bootcamp provides additional online modules which aid in passing HGV theory and developing professionalism and customer service.
      • Insite have a training co-ordinator team who communicate regularly via text, phone and e-mail to let our company and the candidate know the next steps in the required timeframes.
      • Create our own driver training academy in order to up-skill current employees to drivers

      Result

      • Increased ability to win new contracts as can plan and create qualified drivers .
      • Time to complete training reduced by 70% with an average of 4 months.
      • First time pass rates are now at 92% .
      • With clear structure, there is now an on-going timetable of candidates to take their HGV training and test direct with our in-house training academy .
      • Fulfilling our own requirements within a very short period of time.
      • Loader with category C licences can now operate all vehicles within the fleet, giving the organisation greater flexibility in serving clients’ needs .
      • The upskilling initiative has enabled the organisation to cover all routes on a regular basis
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