“Under the guidance of the Insite team, we worked with very tight timelines to achieve the number of drivers needed to help resource this new contract. The entire process was very well organised, and the communication was second to none.
Insite also provided weekly reporting to update our team on the progress for each delegate, so we always had full visibility of where candidates were on their training journey and when we could get them started on our own internal training.”
Helping Slough Borough Council upskill drivers and ease operational pressure
Faced with ongoing driver shortages and limited training visibility, Slough Borough Council turned to Insite for support. With a fully managed service and clearer communication, they successfully trained staff and reduced internal strain during peak periods.
Full visibility
On training progress and reporting
Upskilling employees
Improved service capabilities
Situation
Slough Borough Council is committed to improving the driving skills of its employees for operating fleet vehicles, all while staying within budget constraints.
Due to their busy schedules and the necessity for ongoing training, they required a comprehensive service that includes regular updates and communication.
Challenge
Slough Borough Council encountered significant obstacles stemming from a shortage of Heavy Goods Vehicle (HGV) drivers, causing efficiency issues in their operations.
The shortage of drivers resulted in existing staff members experiencing more stress as they took on more responsibilities to ensure crucial services continued running.
Prior to establishing a partnership with Insite, the Council grappled with persistent delays in driver training initiatives.
This delay not only disrupted the timely delivery of crucial services but also made operational bottlenecks within the department worse.
Solution
Under the subsidised HGV Skills Bootcamp scheme, Slough Borough Council engaged Insite services to deliver Category C training.
This initiative aimed to address the pressing need for skilled Heavy Goods Vehicle drivers within the Council’s operations.
Insite implemented a comprehensive, fully managed service, offering a seamless solution that included ongoing candidate training reporting.
This provided the Council with full visibility into the progress of drivers, streamlining the monitoring process and minimising the strain on existing team members.
Through regular catch-up sessions and transparent communication channels, Insite ensured effective collaboration with the Council at every stage of the training programme.
Result
Four candidates successfully trained with all passing their Category C licence first time.
Upskilling existing employees has resulted in an improved service capability, allowing for greater flexibility and confidence when faced with high demand periods.
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