“We’ve had a very positive experience with Insite training packages, especially considering the challenges of recruiting and retaining drivers we had been facing. Training our existing workforce to either Class C or C+E was the most cost effective and time efficient approach to tackle the issue directly. Insite fully managed service, with their clear communication and quick responses, made the process much smoother for our team than I had expected. I’d have no hesitation in recommending the program to others.”
Andrew Tucknott
Managing Director
Fixing past training challenges with a consistent, managed solution
After facing inconsistent trainers, high dropout rates, and limited locations, the organisation partnered with Insite to simplify everything. With national coverage, dedicated support, and improved timelines, they now train confidently and cost-effectively.
70%
Reduction in training time
4 months
Average completion time per driver
Challenge
Their negative experiences with other HGV driver training meant that it could not be completed on time, and pass rates were extremely low.
Variability in training quality, costs, and instructor consistency created inefficiencies.
Trainees had few location choices, and delays caused them to miss internal start dates.
Frequent Instructor Changes – Inconsistent trainers led to suboptimal learning experiences, as candidates were not taught by those familiar with the area
Solution
Managed service, that run everything through a centralised process.
Reduced costs significantly.
Single invoice.
As Insite have national coverage, candidates are only a short drive from one of our training centres.
Insite bootcamp provides additional online modules which aid in passing HGV theory and developing professionalism and customer service.
Insite have a training co-ordinator team who communicate regularly via text, phone and e-mail to let our company and the candidate know the next steps in the required timeframes
Result
Reduced queries relating to training process.
Able to discuss the opportunity with new interviewees/recruits HGV training.
Time to complete training reduced by 70% with an average of 4 months.
HGV training is prioritised due to the smooth booking process and the key relationship established by our on-island manager.
Drivers with category C+E licences can now operate all vehicles within the fleet, giving the organisation greater flexibility in serving clients’ needs
Ready to take the stress away from driver training?
Get in touch to reduce your driver training completion times, increase first time pass rates and reduce costs.
