Wolseley

How Wolseley Uses Insite for Efficient HGV Driver Training and Reporting. The Wolseley Group, a leading specialist merchant in the UK’s plumbing, heating, cooling, and infrastructure trade, prides itself on being the top choice for trade customers nationwide.
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“Under the guidance of the Insite team, we worked within tight deadlines to hire the number of drivers needed to help resource the new contract.

The end-to-end process was very well organised, and the communication was effortless. Insite also provided weekly reporting to update our team on the progress for each driver, ensuring we always had full visibility of where candidates were on their training journey and when we could get them started on our own Wolseley training.”

Andrea Jennings

Transport Compliance Planner at Wolseley

Helping Wolseley streamline HGV training and meet business targets

When delays disrupted their driver training programme, Wolseley turned to Insite for a fully managed solution. With regular reports, clear communication, and a steady flow of upskilled staff, they regained momentum and delivered training on time.

3–4/month

Drivers trained across the business

3–4/month

From medical to licence completion

Situation

• Wolseley’s commitment to excellence faced a significant challenge when their HGV driver training programme encountered delays due to scheduling issues with the DVLA.
• This disruption threatened their ability to meet financial targets and highlighted the need for an alternative approach to employee training and upskilling.

Challenge

• The company required a fully managed service that could outline the different stages of training and meet their reporting requirements.
• They needed a partner who could provide detailed progress updates and seamless communication throughout the training process.

Solution

Insite stepped in to provide a fully managed service, ensuring that Wolseley’s HGV driver training programme ran smoothly. This service included:

• Weekly Progress Reports: Insite offered detailed weekly reports on candidate training, ensuring full visibility and hassle-free managemen.
• Clear Communication: Regular catch-ups and clear communication kept all parties informed and aligne.
• Internal Upskilling: The service allowed Wolseley to upskill their existing employees, helping the company meet its business targets

Result

The partnership with Insite yielded impressive results:

• Efficient Training: The average time from medical to practical bookings was reduced to 3-4 months .
• Steady Output: Wolseley successfully trained 3-4 drivers every month, making the program highly popular within the company.
• Cost Effectiveness: The subsidy for upskilling existing employees proved to be cost-effective, garnering positive feedback within the department.
• Widespread Opportunity: The success of the programme encouraged Wolseley to regularly advertise this opportunity throughout their business, offering it to a wide range of candidates

Situation

• Wolseley’s commitment to excellence faced a significant challenge when their HGV driver training programme encountered delays due to scheduling issues with the DVLA.
• This disruption threatened their ability to meet financial targets and highlighted the need for an alternative approach to employee training and upskilling.

Challenge

• The company required a fully managed service that could outline the different stages of training and meet their reporting requirements.
• They needed a partner who could provide detailed progress updates and seamless communication throughout the training process.

Solution

Insite stepped in to provide a fully managed service, ensuring that Wolseley’s HGV driver training programme ran smoothly. This service included:

• Weekly Progress Reports: Insite offered detailed weekly reports on candidate training, ensuring full visibility and hassle-free management .
• Clear Communication: Regular catch-ups and clear communication kept all parties informed and aligned.
• Internal Upskilling: The service allowed Wolseley to upskill their existing employees, helping the company meet its business targets

Result

• Efficient Training: The average time from medical to practical bookings was reduced to 3-4 months.
• Steady Output: Wolseley successfully trained 3-4 drivers every month, making the program highly popular within the company.
• Cost Effectiveness: The subsidy for upskilling existing employees proved to be cost-effective, garnering positive feedback within the department.
• Widespread Opportunity: The success of the programme encouraged Wolseley to regularly advertise this opportunity throughout their business, offering it to a wide range of candidate.